FAQ
Q. What is the quotation valid time and currency Tourniqueen use?
A. The quotation normally is valid for 1 month.we quote in USD price at the moment.
Q. What’s the payment term?
A. 50% deposit by T/T in advance to confirm the order, balance paid before shipment or against copy of B/L.
Q:How can you get samples promptly?
A:You can contact us via email, fax to specify the sample you need and provide your courier (as UPS, FedEx, DHL,TNT etc) account No. and we’ll send samples through your courier by freight collect. For oversea customers, sample value under USD25.00 normally free of charge. As a courtesy, Your express airmail charges and samples charges can refund from 1st order.
Q. Can I print or customize (OEM) the product?
A. Yes, you can customize your logo print on all the products , but you need pay printing charges. the minimum quantities for printing your logo as follows:
-- plastic buckle tourniquet: 100pcs
--velcro tourniquet: 10,00pcs
--arm sling: 1000pcs
-- Eyedrop dispenser:10,000pcs
-- Sport tape:1,000rolls each item
--Injection practice pad:100pcs
--surgery cap, sethescope cover, .....100pcs
Q. What is normal production time of orders?
A. Normally production of the product is anywhere from one week to one month depending on the quantity ordered. If you need a rush order, contact us to discuss your specific needs.
